Mission Training is Kent’s leading security training academy, providing modern and dynamic frameworks of learning for those wishing to become a professional in the security industry.

About this course

Anyone wanting to work as a CCTV operator for public space surveillance in the UK, needs a licence to practise issued by the Security Industry Authority (SIA) and one of the things you need to apply for a licence is to have passed a recognised qualification. The Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is a nationally recognised qualification designed for those who wish to work in the industry. Endorsed by the SIA and regulated by Ofqual, the qualification is awarded to learners who successfully complete two units. This qualification, which is worth 3 credits at Level 2, follows the SIA’s new specification and the unit structure reduces overlap between subject areas making it easier for learners to gain qualifications for additional sectors (Door Supervisor, Security Officer, etc) as they will only need to sit the additional units.



Course Info

What subjects are covered in the Syllabus?

Principles of Working in the Private Security Industry

  • The main characteristics and purposes of the private security industry
  • Awareness of the law in the private security industry
  • Arrest procedures relevant to security operatives
  • The importance of safe working practices
  • Fire procedures in the workplace
  • Emergencies and the importance of emergency procedures
  • How to communicate effectively as a security operative
  • Record-keeping relevant to the role of the security operative
  • Terror threats and the role of the security operative in the event of a threat
  • Keeping vulnerable people safe
  • Good practice for post-incident management

If you have completed Principles of Working in the Private Security Industry since April 2021 through Door Supervisor or Security Officer training, you must bring your original certificate and unit transcript with you. A copy of this will then be forwarded to our awarding body together with an exemption certificate. Your results will not be uploaded to the SIA until this has been completed.

Principles and Practices of Working as a CCTV Operator in the Private Security Industry

  • The purpose of a surveillance (CCTV) system and the roles and responsibilities of control team and other stakeholders
  • How legislation impacts on public space surveillance (CCTV) operations
  • The importance of operational procedures in public space surveillance (CCTV) operations
  • How public surveillance (CCTV) system equipment operates
  • CCTV activities
  • Different types of incidents and how to respond to them
  • Health and safety in the CCTV environment
  • Demonstrating operational use of CCTV equipment
  • Producing evidential documentation

What support material is available?

On confirmation of your booking, you will be sent the course workbook. This covers the knowledge required as a minimum standard for entry to the industry, as agreed by the members of the national steering and executive committees. It provides CCTV operators with a clear reference as to their duties and responsibilities.

You will also be sent a self-study workbook for the first module, Principles of Working in the Private Security Industry. This must be completed and returned to us before attending on day one of the course.

How is it Assessed?

Principles of Working in the Private Security Industry
This unit is assessed by a multiple-choice examination consisting of 72 questions. Pass mark 70% (51 correct answers)

Principles and Practices of Working as a CCTV Operator in the Private Security Industry
This unit is assessed by a multiple-choice examination consisting of 40 questions. Pass mark 70% (28 correct answers)
AND
workbook consisting of a short answer questionnaire (park mark 80%) and practical assessment. The practical assessment must be visually recorded.


WHAT DO OUR STUDENTS SAY?


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